Hotel Loyalty Scheme

We value your custom and we think you deserve to be rewarded!

With our hotel loyalty scheme, a stamp can be collected each time you book direct with us and stay at one of our hotels. Ask at reception for your loyalty card today or download our loyalty app (Google Play or App Store) to start collecting stamps to earn your rewards.

Reward System

After 3 stamps: Receive a free room upgrade

After 6 stamps: Receive a free bottle of Prosecco

After 10 stamps: Receive a free stay at either Great North Hotel, Grey Street Hotel or New Northumbria Hotel.

- Only applicable for bookings made directly with the hotel.

- 1 stamp per eligible booking. 

- Only cardholder can collect stamps.

- Only AFTER the cardholder has stayed their 3rd, 6th or 10th booking, may they redeem their rewards.

- Subject to availability. 

- The manager reserves the right to withdraw the offer or amend the terms and conditions at any time.

- Available at Great North Hotel, Grey Street Hotel and New Northumbria Hotel


Enjoy upgrades, complimentary Prosecco and FREE night’s stay